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We text a code to your phone to confirm it is yours, then call you straight back on it. If you would rather not give a phone number, send files anonymously instead.

This is not a live helpline and we cannot do the job of the police or social services.

If you or someone else is in immediate danger, call 999. If a child or vulnerable adult may be at risk right now, contact the police or your local council's emergency duty team directly — don't wait for a reply here. We review reports and call back at the time you ask for; we don't monitor this in real time.

By registering you agree to receive one text message with a verification code and an automated, recorded phone call from us on the number above. The recording and transcript are stored with your case so a caseworker can read them.

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